SkyReach Solutions is hiring Chat Support Executives to handle customer queries through chat and email channels. This role is suitable for freshers who are comfortable with basic English typing and want a non-voice work from home job.
The job involves responding to customer questions, providing basic information, and guiding users as per predefined guidelines. No calling or sales work is involved. Training and standard responses will be provided before work starts.
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Respond to customer queries via chat or email
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Follow predefined scripts and support guidelines
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Resolve basic customer issues in a timely manner
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Maintain accurate records of conversations
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Escalate complex issues to the senior team when required
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Ensure professional and polite communication at all times
Candidates should have passed 12th or graduation from a recognized board or university. Freshers can apply, and prior experience in customer support is not required. Basic English reading and typing skills are necessary to understand queries and provide written responses.
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Work from home job
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Non-voice process (chat and email only)
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Flexible shifts based on availability
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Training and ongoing support provided
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Suitable for freshers and entry-level candidates
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Basic English typing skills
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Computer and internet usage knowledge
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Ability to follow instructions
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Good attention to detail
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Basic problem-solving skills
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Time management skills
