Teleperformance is hiring Customer Support Executive candidates for remote roles across India. This job is suitable for freshers and 12th pass candidates who are comfortable communicating with customers and handling basic service-related queries from home.
The role involves assisting customers through calls or chat, providing accurate information, and resolving common issues by following standard processes. Proper training and continuous support are provided so candidates can perform their duties smoothly in a work from home setup.
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Handle inbound customer calls or chat support
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Resolve customer queries related to services or accounts
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Provide correct information as per company guidelines
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Update customer interaction details in the system
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Follow quality and compliance standards
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Escalate complex issues to the senior team when required
Education requirement: Minimum 12th pass or equivalent
Fresher or experience: Freshers and experienced candidates can apply
Language requirement: Hindi required; basic English speaking ability preferred
Work type: Work from home
Flexibility: Rotational or fixed shifts based on project
Training or support: Paid training and ongoing team assistance
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Good verbal communication skills
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Basic computer and internet knowledge
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Ability to handle customers politely
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Basic typing skills
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Problem-solving attitude
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Willingness to work in shifts
