Wipro is hiring Customer Support Executive candidates for work from home roles across India. This role is suitable for freshers and 12th pass candidates who are interested in customer service and want a stable remote work opportunity with a well-known organization.
The job involves handling customer queries related to services, accounts, or basic technical issues through calls or online support channels. Proper training, process guidelines, and system access are provided so candidates can work confidently from home.
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Handle customer queries through voice or non-voice support
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Provide accurate information as per company processes
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Resolve basic customer issues within defined timelines
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Update customer interaction details in internal systems
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Follow quality standards and work instructions
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Escalate unresolved issues to senior team members
Education requirement: Minimum 12th pass or equivalent
Fresher or experience: Freshers and experienced candidates can apply
Language requirement: Hindi required; basic English communication preferred
Work type: Work from home
Flexibility: Fixed or rotational shifts based on process needs
Training or support: Paid training and ongoing team support provided
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Good communication skills
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Basic computer and internet knowledge
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Customer-focused approach
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Basic typing skills
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Problem-solving ability
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Willingness to work in shifts
